See What Our Clients In Tampa Bay Have Been Asking Us!

My skin feels like the soap doesn’t come off — why is this happening?

The feeling of not being able to wash soap off of your skin when using our water purification systems is normal. What you’re feeling is your natural oils coming to the surface, which is beneficial to your skin.

When does my system need cleaning and does it clean itself?

Purity Bay systems use Demand Initiated Regeneration (DIR) technology, which means they clean on-demand. The demand is based on settings we program into the head so that the system will clean itself only when needed. The system will clean itself automatically at 2AM.

How much salt should I use?

Since your system cleans itself on-demand, it is difficult to pinpoint an exact answer to this question. We recommend that you monitor the salt and find your system’s rhythm based on your family’s use. We also recommend that you keep the salt level in the brine tank at about ⅓ to ½ , and no more! The reason for this is that the salt will tend to harden at the upper level of the water level that is automatically filled by the computer causing what we call a salt bridge. This will prevent the salt from going down, resulting in no regeneration.

What kind of salt should I use?

We only recommend the use of salt crystal or solar salt in the Purity Bay system. You can use pellets on occasion if you can’t find crystals. Your system can also tolerate potassium, although it is much more expensive.

How often do I need to replace my drinking system filters?

Filters should be replaced no later than every 18 months, and sooner if the taste of the water begins to change. By regularly changing your filters and taking care of your system, you are extending the life of the purification system. Some clients choose to replace their filters more frequently, up to every 12 months. The filter membrane needs to be changed once every six years. Your system comes with four replacement filters and the filter membrane.

What are the service charges if my system fails or needs to be checked?

Your Purity Bay System has a limited lifetime warranty. We will provide you with a copy of your system’s warranty at the time of purchase. The drinking system has a five year warranty. You will also find a copy of that at the time of purchase. If you have an issue that requires a service call, a standard trip charge will be assessed after you have the unit for one year. Pure Solutions is the authorized warranty and service provider for the Purity Bay system.

Do I need to make any changes to the setting of the computer head on my Purity Bay unit?

Our team sets the computer to clean itself based on the water hardness, which determines the length of the rinse and flush. These settings stay saved in the computer, even if your electricity goes out. So, all you need to do is reset the time if you have a power failure. Should the water quality or hardness change, and changes are recommended, Pure Solutions will help you determine which settings are ideal for your system.

Water Equipment: Expense or Investment?

Many studies have been conducted that prove that well-treated water saves you hundreds of dollars a year while protecting your home and improving the quality of your health. Stop wasting money to deal with the effects of hard water by investing in a good water purification system. The return on your investment will amaze you! The cost of water treatment equipment is usually around ⅓ of what it saves you.

What are the benefits of higher quality water?

Water touches every part of our lives from health, to cleanliness, to rejuvenation of energy, to enjoyment of what we eat and drink, to the care of everything we own. It is amazing how many benefits clean, fresh, healthy, and purified water can provide for you and your family.

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Listen to Our Customers

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Contaminated Water Causes Many Problems

  • Damaged Hair
  • Dishwasher Damage
  • Spotty Glasses
  • Itchy Skin
  • Water Stained Sink
  • Water Stained Shower

Filtrated Water Solves Many Problems

  • Damaged Hair

    Damaged Hair

  • Dishwasher Damage

    Dishwasher Damage

  • Spotty Glasses

    Spotty Glasses

  • Itchy Skin

    Itchy Skin

  • Water Stained Sink

    Water Stained Sink

  • Water Stained Shower

    Water Stained Shower

4 Steps to Pure Water

  • Set up a Free In-Home 10-minute estimate.

  • Meet with us for 10 minutes to get a free customized quote.

  • Explore our financing options.

  • Let our Experts Install You Clean Water System In a few hours.

Take Step One

Schedule Visit

Schedule the most convenient time for your 10-minute in-home free estimate.

Send a Message

Call Us

Call us to ask any questions or To schedule your free in- home water test and consultation.

Installing Water Filtration Systems in

Pinellas

  • Clearwater
  • Largo
  • Dunedin
  • Safety Harbor
  • St Petersburg
  • Pinellas Park
  • Tarpon Springs
  • Seminole
  • East Lake
  • Oldsmar

Hillsborough

  • Temple Terrace
  • Town 'n' Country
  • Tampa Palms
  • Wesley Chapel
  • Oldsmar
  • Westchase
  • Zephyrhills
  • Apollo Beach
  • Riverview
  • Brandon

Pasco

  • Land O' Lakes
  • Lutz
  • Wesley Chapel
  • Port Richey
  • New Port Richey
  • Trinity
  • Odessa

Water Articles and News

  • Purity Bay

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Contact Information

Mon - Fri : 9:00 am - 7:00 pm Saturday : 10:00 am - 4:00 pm Sunday : Appointment Only
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